Help Center

Need Help?

There are many government agencies and organizations within the state of Washington that are able to provide information and assistance; however, knowing who to contact is not always clear. Fortunately, representatives with the Washington State Library are available to assist you with locating information and services to help meet your needs.

Washington State Library staff are prepared to answer questions in person Monday - Friday 10AM to 4PM and by phone 8AM to 5 PM (excluding state-recognized holidays).

  • Live Chat [8AM - 5PM, Monday - Friday]
  • Email Form
  • (360) 704-5221 [8AM to 5PM, Monday - Friday]

For more options, including walk-in locations, visit Ask a Librarian.

Directory Assistance

Do you need help finding a telephone number or email address for an individual government employee? Visit the Online Telephone Directory.

Access Washington Website

To request that a resource be added, changed or removed on Access Washington, or to report a problem or give feedback regarding the website, please fill out our webmaster email form.

Government Contacts by Topic

Choose a topic from the list below for help with identifying the government agency best suited to provide you with the assistance you require.